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Showing posts from April, 2017

5 Impactful Ways to Improve the Transactional Experience of Your E-Commerce Mobile App

Mobile apps have become an important part of the customer acquisition strategy for most brands. They not only boost recall for the brand by being present constantly on the mobile wall of the user but also increase the scope of sales manifold. This generation of digital savvy, instant gratification seeking consumers, prefers the convenience of shopping on mobile apps. Here are some ways to boost sales and to enhance the user experience of your mobile app: Provide Live Chat & One-Click-Call Services: With India getting into the ‘Go-Digital’ frenzy, there is a huge surge in app downloads by Users who may not be digitally savvy but are keen on experiencing the world of an e-marketplace. So, it is important to provide Live Chat and One-click call services to facilitate such Users in voicing their queries. Promptly addressed doubts, queries, and complaints will fetch loyalty of these Customers in the long run. This experience can be further optimized by offering multi-ling